Improvements, fixes, and patches between releases.
When a project or location had more than a page's worth of members, external stakeholders beyond the first page were silently missing — even after clicking through to later pages. For organizations with many locations, this could leave the majority of collaborators invisible with no indication that anyone was hidden.
Navigating a project on a phone or tablet previously felt like a desktop layout squeezed into a smaller frame — sidebars too narrow, modals covering the screen awkwardly, toolbars overflowing their space. Every surface in the viewer has been reworked for small screens, without changing anything on desktop.
Previously, sending a colleague a link to the platform dropped them on the dashboard with no indication of what to do next — they had to find and open the service request form themselves.
When one person created and signed a service agreement and a second person later resumed the same order, the signed contract could be discarded and replaced with a new, unsigned one — requiring a second round of signatures.
Once a deposit is paid, there was no quick way to pull up the invoice from the same place you made the payment — you'd have to track it down separately.
Accepting a project invitation used to be fragile for anyone who didn't already have an account — the sign-up flow could lose track of the invitation entirely, leaving collaborators stranded with no clear path forward.
Files in a project used to be grouped differently depending on where you were looking — the download modal, the BIM tab, the CAD tab, the report sidebar, and the export flows each had their own logic for deciding what belonged where. IFC files and point clouds sometimes went missing from exports entirely because the old logic identified file types by filename extension, which didn't always match the actual file.
Three related issues caused images to silently fail or show broken previews in projects with large asset sets. All three are now resolved.
Switching to fullscreen in site monitoring previously showed the floor plan alone, leaving you without the panorama context you needed to orient a point to its surroundings.
Starting a service request for more than one building used to require submitting separate orders. Step 1 of the order form now handles multiple buildings in a single request, and picks up a few other gaps in the process at the same time.
When reviewing a delivered model, it's been hard to tell at a glance which parts of the building were measured closely and which areas need closer attention. The new point cloud LOA overlay makes accuracy visible directly inside the BIM viewer — no separate software needed.
Previously, scope and payment were the only gates in the service request flow. There was no built-in way to collect a signed agreement before work began — teams had to handle contracts outside the platform, then reconcile later.
When browsing a long list of locations, clicking any entry reset the sidebar scroll position back to the top, forcing you to scroll down again to continue where you left off.
After submitting a service request, the sidebar, activity feed, and location list didn't always reflect the new order — and completing payment sometimes landed you in the wrong place.
Two small friction points in the project viewer are now fixed: finding the right model to review, and reading through a busy activity feed.
Before this change, any org member who could access the service request flow could also complete payment and create an invoice — with no check on whether they had the authority to do so.
When opening a site monitoring project, the viewer used to land on the first level alphabetically — which was often empty — leaving you looking at a blank canvas until you manually picked a level that actually had photos.
Three small but noticeable issues in the site monitoring viewer have been corrected.
Level dropdowns in the **Site Monitoring** and **Images** tabs previously used a different visual style than the date and comparison dropdowns next to them, making the toolbar feel inconsistent.
Two related issues in the service request flow could produce incorrect quotes or drop you into a half-finished order unexpectedly.
Submitting a point cloud for floor-plan processing required guesswork about accepted file formats, size limits, and what the output is actually for. The upload page now answers those questions up front.
Finding the right floor to review was a guessing game — you'd pick a level from the dropdown without knowing how many photos were actually captured there.
Switching between CAD files used to mean hunting through a flat list of file names. The CAD viewer now organizes drawings by building level and tracks version history per file — the same way the BIM viewer already works.