Switching the area unit to **m²** during a service request caused the quoted price to inflate by roughly 10×. A property entered as 11,600 sqft, for example, would show a quote around $65,000 instead of the correct ~$6,000.
Onboard
Some projects processed through BIMIT AI were displaying a plain BIMIT badge on the project card, even though the underlying processing had run through the AI pipeline.
Track
On phones with ~390 px viewports, the BIM viewer toolbar could overflow the screen width, requiring horizontal scrolling to reach controls at the end of the row.
View
On mobile devices, the top toolbar and floating tool palette in the BIM and CAD viewers could be pushed below the visible screen area whenever the browser's address bar was showing — requiring a scroll just to reach basic controls.
View
Taking precise measurements in the CAD viewer used to require clicking blind — snap detection only resolved at the moment you clicked, so you had no visual confirmation of where you'd land until it was too late. Closed area polygons also rendered without any fill, making it hard to see which region you'd bounded.
Measure
In the 360 Images view, the capture date dropdown could show dates where images had been uploaded but not yet placed on the floor plan — and levels with no content for a selected date appeared as active options rather than greyed out.
View
Three issues in site monitoring have been resolved together.
Track
RCS is a common output format from Autodesk ReCap and several major scanner workflows — but until now, uploading an RCS file meant converting it first or requesting a workaround. You can now upload `.rcs` files directly.
Onboard
The CAD viewer could fall into an unrecoverable re-render loop under certain conditions, and measurement lines left behind visible artifacts after switching floors or assets.
ViewMeasure
Previously, there was no way to tell at a glance whether a location was processed entirely by the automated AI pipeline or by a human-assisted workflow. Every location looked the same in the list.
Track
Clicking a shared link that included organization, location, or report identifiers would drop all of those parameters after signing in, landing you on the wrong page with no indication of where you were originally headed.
Share
Taking measurements from a CAD drawing used to mean downloading the file, opening it in a separate CAD application, and working from there. You can now measure directly inside the IPX CAD viewer — no additional software needed.
Measure
If you submitted BIMIT Engine jobs before the V4 platform launched, those completed jobs were not appearing in the **History** tab — making it look like your exports had never run.
Download
Tracking active orders used to mean reading through flat cards with no quick way to attach modeling references, gauge where a project stood in the pipeline, or spot what needed your attention next. The Activity page has been rebuilt around those three needs.
Track
Previously, getting a clear picture of where a project stood meant opening each card individually. The status chip told you a state, but not what to do next or when to expect delivery.
Track
Finding the right invoice used to mean scanning through identical-looking cards with no indication of which project they belonged to or whether action was needed.
Onboard
When you opened the Activity tab for a busy location, all your in-progress work was hidden behind collapsed cards. Seeing where a project stood required extra clicks, even when the work was actively moving.
Track
When checking a building model against scan data, it was easy to miss low-coverage elements that were being flagged incorrectly, and the red highlights made Verify mode look like a list of errors rather than an accuracy check. Several visual and layout adjustments make the mode easier to read and trust.
View
Clicking a location in the sidebar used to update your selection without any visible change — every card stayed at the same brightness, so there was no clear signal about which one was active.
Store
When sorting versions in the BIM or virtual tour viewer, clicking a sort option — such as **Name (A–Z)** — would close the sort menu immediately without applying the selected order, leaving the list unchanged.
View
Until now, you could rename or remove a virtual tour version directly from the viewer — but the same controls weren't available for BIM model versions. If a version needed to be renamed or removed, it required a manual back-and-forth with the IPX team.
View
When a project or location had more than a page's worth of members, external stakeholders beyond the first page were silently missing — even after clicking through to later pages. For organizations with many locations, this could leave the majority of collaborators invisible with no indication that anyone was hidden.
Share
Navigating a project on a phone or tablet previously felt like a desktop layout squeezed into a smaller frame — sidebars too narrow, modals covering the screen awkwardly, toolbars overflowing their space. Every surface in the viewer has been reworked for small screens, without changing anything on desktop.
View
Previously, sending a colleague a link to the platform dropped them on the dashboard with no indication of what to do next — they had to find and open the service request form themselves.
Onboard
When one person created and signed a service agreement and a second person later resumed the same order, the signed contract could be discarded and replaced with a new, unsigned one — requiring a second round of signatures.
Onboard
Once a deposit is paid, there was no quick way to pull up the invoice from the same place you made the payment — you'd have to track it down separately.
OnboardDownload
Accepting a project invitation used to be fragile for anyone who didn't already have an account — the sign-up flow could lose track of the invitation entirely, leaving collaborators stranded with no clear path forward.
Share
Files in a project used to be grouped differently depending on where you were looking — the download modal, the BIM tab, the CAD tab, the report sidebar, and the export flows each had their own logic for deciding what belonged where. IFC files and point clouds sometimes went missing from exports entirely because the old logic identified file types by filename extension, which didn't always match the actual file.
Download
Three related issues caused images to silently fail or show broken previews in projects with large asset sets. All three are now resolved.
View
Switching to fullscreen in site monitoring previously showed the floor plan alone, leaving you without the panorama context you needed to orient a point to its surroundings.
TrackView
Starting a service request for more than one building used to require submitting separate orders. Step 1 of the order form now handles multiple buildings in a single request, and picks up a few other gaps in the process at the same time.
Onboard
When reviewing a delivered model, it's been hard to tell at a glance which parts of the building were measured closely and which areas need closer attention. The new point cloud LOA overlay makes accuracy visible directly inside the BIM viewer — no separate software needed.
ViewTrack
Previously, scope and payment were the only gates in the service request flow. There was no built-in way to collect a signed agreement before work began — teams had to handle contracts outside the platform, then reconcile later.
Onboard
When browsing a long list of locations, clicking any entry reset the sidebar scroll position back to the top, forcing you to scroll down again to continue where you left off.
Store
After submitting a service request, the sidebar, activity feed, and location list didn't always reflect the new order — and completing payment sometimes landed you in the wrong place.
Track