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    • Common account questions

    Team & access

    • How sharing and access work
    • Invite teammates
    • Share a location or project
    • Change or reduce access
    • Manage members and invitations

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  2. Account, team & billing

Change or reduce access

Adjust someone's access after they've been invited — narrow their level (Portfolio to locations, location to projects), change the View/Download/Manage bundle, review what they lose, and handle pending invites separately.

Related articles

  • How sharing and access work

    Understand how access works on IPX — the three access levels (Portfolio Admin, Location Member, Project Member), the three permission bundles (View, Download, Manage), optional Billing access, how access cascades, and how projects keep data separate within a location.

  • Invite teammates

    Walk the 3-step invite wizard: pick the access type (Portfolio Admin / Location Member / Project Member), pick the scope, pick the View/Download/Manage bundle, add up to 50 emails, send.

  • Share a location or project

    Share access straight from a location or a single project, choose a View/Download/Manage bundle, and use restricted projects to keep sensitive data separate within one building.

  • Manage members and invitations

    See everyone with access in Settings → Members, resend pending invitations, add or remove access, audit team health (admins, downloaders, inactive, expired, outside collaborators) and recent access changes.

Previous

Share a location or project

Next

Manage members and invitations

Sometimes someone's access needs to change — maybe they should only see one project instead of the whole location, or you want to switch them from Manage to View. The Change role wizard handles that without disturbing anything else.

Find the person

Open Settings → Members, find the row, and click the person to open their access drawer. The drawer lists everywhere they have access, grouped by Locations and Projects. Each row shows what they can do (View / Download / Manage) and a pencil + trash icon.

Member access drawer with pencil and trash icons on each grant

Projects inherited from a location-level role are shown under Inherited from a higher-scope role — they don't have their own pencil because they follow whatever you do at the location level.

Narrow them to specific projects

Click the pencil on a location row to open the Change role wizard. Step 1 is a project picker — pick the subset of projects in that location you want them to keep.

1

Pick the projects they keep

Check the projects they should still see. Next is disabled until you pick at least one — pick zero by mistake and the button won't fire.

Pick the projects they keep
2

Pick what they can do there

Choose Manage, Download, or View. The same level applies to every project you selected — if you need different levels per project, repeat the wizard once per project.

Pick what they can do there
3

Review and apply

The review card shows Today (what they have now) → After this change (what they'll have). Confirm the role and bundle look right, then click Apply change.

Review and apply

The drawer refreshes immediately. The location row is gone and the projects you picked appear under Projects with the new bundle.

Drawer after Apply — now a Project Member with View on one project

Change just the bundle

If you only want to change the View/Download/Manage level — without narrowing scope — pick the same single project (or the same set) in Step 1, then pick a different bundle in Step 2. The wizard treats it as a bundle change.

Pending invites

If someone hasn't accepted their invite yet, the pencil opens a simpler dialog with just the three bundle radios — you can't narrow scope on a pending invite, only swap the level.

Pending invite change-access — bundle radios only

To narrow a pending invite's scope, revoke it from the drawer and re-invite them with the smaller scope.

Remove their access instead

The trash icon next to each row removes that grant. They keep any access they have at other locations or projects — the change is scoped to whatever row you clicked. To take everything away in one shot, click Remove access at the top of the drawer.

There's no "last Portfolio Admin" guard yet

The wizard will currently let you remove the very last Portfolio Admin. Until that guard ships, double-check that at least one other Portfolio Admin will remain before you remove or downgrade an admin.

Common scenarios

  • A contractor finishes one phase, still working on another — open their drawer, click the pencil on the location they no longer need, narrow them to the remaining project, set the right bundle.
  • A teammate moved roles internally — change them from Manage to Download (or View) on each location they still need.
  • Someone left the company — open their drawer and click the big Remove access button at the top.